Frequently Asked Questions
Everything you need to know about your Kid Rock Store order.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location.
What is your return policy for apparel?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
Can I track my package after it leaves the warehouse?
Yes, once your order is fulfilled, you will receive an automated email containing your tracking number and a link to the carrier's website.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees or import duties upon arrival.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How should I care for my concert tees to prevent fading?
To preserve the print quality, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.